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Planet wInner
Products.
Services.
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Helpdesk
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Planet wInner offers a
helpdesk service 24 hours per day and 365 days per year. At any moment,
our helpdesk engineers can be reached in case you should encounter a
problem with your wInner system.
Each call is logged in our tracking software enabling us to provide you
with detailed feedback on your system. Optionally, we can deliver monthly
statistics of calls logged for your business as well as time required for
resolution.
Support is available either via telephone, or via this web-site. In case
we need to access your system for an intervention, or upgrade, this can be
done by remote connection with your system, eliminating the need for
costly visits to your hotel or restaurant.
Anti-Virus Information.
This
section provides information and tools related to anti virus software.
Click Here for more information
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wInner Knowledge
Base.
You can
access Planet wInner's knowledge base from this page. The Knowledge
base contains helpfull articles to help you run your system. Known
problems and problem fixes are also available.
Click Here for Knowledge Base
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Jet Database Drivers
In order to ensure proper working of the wInner latest
versions, the most recent Database drivers from Microsoft need to be
present.
On this page you can download the latest Jet Database engines.
Click Here for Jet Page. |
Pocket POS Implementation Guide
These pages describe in detail what is required for the Pocket
POS platform, and how it needs to be configured.
Pocket POS Implementation |
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